Privacy Policy

1. Core Principle: Local-First & Document Security

AutoShipFlow understands that shipping labels contain highly sensitive personal and commercial data. Therefore, most of our core PDF processing tools (such as format conversion, resizing, and tracking number extraction) are built on a Local-First architecture.

This means: Region extraction and tools marked as local processing run in your browser without uploading your documents. If you choose smart extraction, page images are uploaded for cloud processing.

Smart extraction

Smart extraction sends page images and your requested field definitions to Alibaba Cloud Model Studio for analysis. AutoShipFlow uses Supabase to store page images, extracted results, and your corrections so that processing can continue after you close the page.

Page images and results are available for 7 days after a task finishes or is stopped. You can request earlier deletion from the task. Expired or deleted results become unavailable immediately, and stored content is removed by scheduled cleanup. Billing records and processing statistics without document contents remain. Provider-side retention is governed by the provider terms; we do not promise that all third parties delete data immediately.

2. Information We Collect

To provide basic account and billing services, we only collect the following necessary information:

• Account Information: Your email address and password (securely encrypted).
• Usage Data: Credit consumption records and page count statistics (only numbers, never document contents).
• Payment Information: When you purchase credits, we record the transaction ID and amount, but we do not collect or store your credit card details or underlying financial information (these are handled by third-party payment providers like PayPal or Stripe).

3. How We Use Your Information

We use the collected information solely for the following purposes:

• To provide, maintain, and improve our services.
• To manage your account, credit balance, and process transactions.
• To send service-related notifications, such as top-up confirmations, security alerts, and product updates.
• To prevent abuse and protect platform security.

4. Information Sharing and Disclosure

We will never sell your personal information to any third parties. We may only share information in the following situations:

• Service Providers: We use trusted third parties (such as Supabase for database services and PayPal/Stripe for payment gateways) to assist in operating our services. They are bound by strict confidentiality agreements.
• Legal Requirements: If required by law or regulations, or to protect our legal rights.

5. Cookies and Similar Technologies

We use cookies to maintain your login status, save your language preferences, and improve website performance. You can decline cookies through your browser settings, but this may affect the functionality of some services.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: autoshipflow@gmail.com